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Refund Policies
Refund and Cancellation Policies for Intersecuregroup.com and our insurance partners.
Intersecuregroup.com always offers you a full refund/cancellation of your purchase in the following events:
- If the purchase of a product or service was made through your credit or debit card without your authorization (and this can be proven).
- If a copy of your purchased policy(ies) was not made available to you either by email or through our platform (your email address must be previously validated for us to send you emails).
- If you apply for the refund/cancellation of your purchase before the effective date of the service required.
If you request the cancellation after the effective date, such request shall be subject to the cancellation policies of the service provider (see below for more details on each provider).
For any refund or cancellation requests please send an email to: community@intersecuregroup.com
Before the start date full refunds are available.
After the start date these conditions apply:
- Policies that are 30 days or less are non-refundable.
- Policies that are longer than 30 days may be eligible to a partial refund only if less than half of the policy duration has elapsed.
To discuss potential refunds please send us an email to community@intersecuregroup.com with your questions or request.
Please be aware that any refund amount will be calculated by the insurance company: National Unity.
Before the start date full refunds are available.
5th Clause. Early Termination of the Contract.
The parties explicitly agree that this contract can be canceled before its maturity date:
When the Insured cancels the contract, it shall do so through a written notification to the Insurer. If such cancellation is done within the first 20 days of the Policy, the Insurer shall have the right to the premium that corresponds to the number of of Bonds and Insurances (Comisión Nacional de Seguros y Fianzas) for this contract and shall reimburse the Insured the remaining premium.
Given the characteristics of this insurance, after twenty days, the Insurer shall automatically earn the total amount of the premium and will not reimburse any amount to the Insured.
The full set of terms and conditions can be found at: Chubb's General Conditions.
To discuss potential refunds please send us an email to community@intersecuregroup.com with your questions or request.
Please be aware that any refund amount will be calculated by the insurance company: Chubb.